Help & Support

Getting Started 17

• What is a micro:bit?
• Connecting a power supply to the micro:bit
• How do I connect the micro:bit to my computer
• Reset the micro:bit
• Which Editors can I use with the micro:bit?

View all 17

microbit.org 4

• microbit.org
• micro:bit website update
• How do we calculate our statistics?
• Accessibility

New micro:bit 16

• Details of micro:bit V2
• Where can I buy the micro:bit?
• Will you continue to support the original micro:bit?
• Is my accessory compatible with the latest micro:bit?
• Guidance on using the latest micro:bit revision for accessory makers

View all 16

How to Get Help 10

• Searching the knowledge base
• Logging a Ticket
• Contact us on social media
• tech.microbit.org
• GitHub

View all 10

Data logging 6

• How to log data on the micro:bit
• MY_DATA.HTM
• Data logging FAQ
• Delete the data log on the micro:bit
• Working offline

View all 6

micro:bit device 37

• Troubleshooting the BBC micro:bit
• Calibrating the micro:bit Compass
• My micro:bit does not power from battery
• Powering micro:bit from a Raspberry Pi
• How do I use micro:bit with BitLocker?

View all 37

Interfacing with other devices and sensors 10

• What sensors and components can I use with the micro:bit?
• Connecting headphones or a speaker to the micro:bit
• Connecting an LED to the micro:bit
• Using a servo with the micro:bit
• Touch sensing on the micro:bit

View all 10

Errors 13

• 010
• 020
• 030
• 040
• 042

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Motion sensor change 2

• micro:bit motion sensor hardware change (V1.5)
• Bluetooth Magnetometer calibration does not run

micro:bit classroom 4

• Guide to using micro:bit classroom
• micro:bit classroom FAQ
• Editing/Removing a student in micro:bit classroom
• micro:bit classroom errors

MakeCode 14

• How to use radio group codes with the Makecode Editor
• Forever runs before OnStart finishes
• Displaying live serial data from the micro:bit in the MakeCode console
• Publishing a user tutorial in a MakeCode project
• MakeCode extension and tutorial approval

View all 14

Python Editor 5

• Python Editor: Guide
• Python Editor: Troubleshooting errors
• Python Editor: shortcuts
• Python Editor: using the micro:bit iOS app to flash the micro:bit with an iPad
• Why is there no A+B button pressed in micro:bit Python simulator?

Editors 20

• What are the different Bluetooth Pairing Modes in MakeCode?
• Using the micro:bit editors offline
• Direct flashing from the browser with the apps and editors
• Files and Modules in the Python Editor
• How to enable 'experiments' in the Makecode Editor

View all 20

Scratch 2

• Using the micro:bit with Scratch
• Moving between Scratch and Makecode

Apps 10

• What apps are available for the micro:bit?
• Using the micro:bit on Android
• micro:bit iOS app: creating and sending programs on an Apple iPad or iPhone
• Monitor & Control in the iOS app
• Copying the pairing pattern into the mobile app

View all 10

Errors & Troubleshooting 26

• How to re-instate Bluetooth after previously using MicroPython
• micro:bit does not connect in Windows
• Sorry, we couldn't recognize this file.
• Oops, don't know how to load this file
• Diagnosing Bluetooth Pairing Problems - Android

View all 26

Python 9

• Storing and retrieving values in non volatile data
• How to use an updated MicroPython image
• Build a new Image() from a buffer
• Receiving radio data from the Makecode editor within Python
• Why do I get a MemoryError when using Micropython

View all 9

Bluetooth 2

• Using the micro:bit Bluetooth Low Energy UART (serial over Bluetooth)
• GATT error

Editor Updates 11

• MakeCode 2021 update
• Python Editor Version 2
• MakeCode 2019 update
• MakeCode 2020 update
• Makecode Editor Updates

View all 11

micro:bit CreateAI 1

• Troubleshooting connection issues in micro:bit CreateAI

Machine learning tool 1

• Troubleshooting connection issues in the machine learning tool

Translation 7

• Translation
• Translating microbit.org
• Translating micro:bit YouTube videos in Amara
• Translating the Python Editor
• How to watch micro:bit website videos with subtitles

View all 7

Beta testing 2

• Beta Testing
• Beta testing - Autocomplete for the Python Editor

Educators 8

• Organise and store the micro:bit
• Commenting on your code
• Where do I find more information on teaching with micro:bit?
• Checking student progress in the Makecode Editor
• Reporting editor issues and asking for new features

View all 8

Events 1

• micro:bit LIVE virtual 2021 FAQ